Instances where things went wrong or there were ethical concerns. They highlight the importance of ethical concerns, rigorous testing and verifying information, and the need to improve AI chatbots.
These case studies demonstrate how AI chatbots have positively impacted various industries, from healthcare and mental health to education and customer support. They showcase the potential of AI to enhance user experiences, accessibility, and efficiency across different domains.
Negative case studies involving AI chatbots highlight instances where things went awry or ethical concerns arose. Here are some notable examples: